Hi All,
I dont know if this the best place to post this, but this is my first time EVER posting to a forum
PLEASE HELP!
I came into the office today to find my computer would not turn on.
Initially I would press the on button and nothing would happen, the monitor would read no signal....the on buttonis white and there is a green light in the bag.
After a few hard re-starts, I did see "resuming windows" and then nothing....
After a few more hard restart, I tried to access the boot menu pressing f7 I got nothing....
Few more hard restarts I finally got to the boot menu (did not press f7, boot menu came up automatically with error message that the computer did not shut down correctly)
With a few more hard restarts between I was able to access the boot menu and try all the options on the boot menu: Safe mode, safe mode with Networking, safe mode with command prompt, start windows normally........it got as far as "resuming window and then..... nothing!
Few more hard restarts....was not able to access f2 or f12....
Finally found the Drivers and Utilities CD...then was able to hit and access the f12 option.....arrived at the ePSA Pre-boot System Assessment....all devices check out: System, cables, OS Boot Path, CD ROM Drive 0, Video Card, CPU Fan, Rear Fan, Processor, Memory.....all devices but my hard drive.
I have run a diagnostics test.....im still at 99% after a 1.5 hours....
what now?
I dont know if this the best place to post this, but this is my first time EVER posting to a forum
PLEASE HELP!
I came into the office today to find my computer would not turn on.
Initially I would press the on button and nothing would happen, the monitor would read no signal....the on buttonis white and there is a green light in the bag.
After a few hard re-starts, I did see "resuming windows" and then nothing....
After a few more hard restart, I tried to access the boot menu pressing f7 I got nothing....
Few more hard restarts I finally got to the boot menu (did not press f7, boot menu came up automatically with error message that the computer did not shut down correctly)
With a few more hard restarts between I was able to access the boot menu and try all the options on the boot menu: Safe mode, safe mode with Networking, safe mode with command prompt, start windows normally........it got as far as "resuming window and then..... nothing!
Few more hard restarts....was not able to access f2 or f12....
Finally found the Drivers and Utilities CD...then was able to hit and access the f12 option.....arrived at the ePSA Pre-boot System Assessment....all devices check out: System, cables, OS Boot Path, CD ROM Drive 0, Video Card, CPU Fan, Rear Fan, Processor, Memory.....all devices but my hard drive.
I have run a diagnostics test.....im still at 99% after a 1.5 hours....
what now?