I have a Pavilion 15-e037cl Notebook that I am trying to update the drivers. I downloaded/installed the BIOS update from the PC support page (http://h10025.www1.hp.com/ewfrf/wc/s...roduct=5444715 ) with no problems, but am not capable of installing the Audio Driver update, Realtek HD Audio Driver. When I try to install the update, it encounters an error with the InstallShield Wizard.
The error reads as:
An error (-5009 : 0x08002802b) has occured while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Realtek Semiconductor Corp.
And this is in the detail:
Error Code: -5009 : 0x8002802b
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (402)
>Kernel\Component.cpp (1163)
>Kernel\CABFile.cpp (389)
>SetupDLL\SetupDLL.cpp (1541)
pAPP:Realtek High Definition Audio Driver
PVENDOR:Realtek Semiconductor Corp.
PGUID:f132af7f-7bca-4ede-8a7c-958108fe7dbc
$11.50.0.42618
@Windows (9200) BT_OTHER 546.548
As far as I know I have nothing else running when I'm trying to install this update. Any insight would be greatly appreciated.
And then another question (sorry for the long post), can anyone tell me which Graphic Driver update I should download (link again: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=5444715) ? There are three of them, all the same name, two from the same date, and two different file sizes. Should I just download and install all three? Same question for the network drivers, too....
The error reads as:
An error (-5009 : 0x08002802b) has occured while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Realtek Semiconductor Corp.
And this is in the detail:
Error Code: -5009 : 0x8002802b
Error Information:
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (402)
>Kernel\Component.cpp (1163)
>Kernel\CABFile.cpp (389)
>SetupDLL\SetupDLL.cpp (1541)
pAPP:Realtek High Definition Audio Driver
PVENDOR:Realtek Semiconductor Corp.
PGUID:f132af7f-7bca-4ede-8a7c-958108fe7dbc
$11.50.0.42618
@Windows (9200) BT_OTHER 546.548
As far as I know I have nothing else running when I'm trying to install this update. Any insight would be greatly appreciated.
And then another question (sorry for the long post), can anyone tell me which Graphic Driver update I should download (link again: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=5444715) ? There are three of them, all the same name, two from the same date, and two different file sizes. Should I just download and install all three? Same question for the network drivers, too....