Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8077 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 190425 MB, Free - 128312 MB; D: Total - 260234 MB, Free - 247536 MB;
Motherboard: ASUSTeK COMPUTER INC., K55A
Antivirus: Windows Defender, Disabled
I am not having trouble with the computer system above.
My problems are with an AOL Optimized PC built by SYSTEMAX in 2002. The XP Professional OS ran fine from 2002 until yesterday afternoon, when I decided to upgrade to WINDOWS 7.0 Professional 32-bit x 86 Upgrade.The computer has been working fine up until this Windows 7.0 Pro. OS was installed late yesterday afternoon.
The Upgrade was concluded successfully with no major problems up until I tried to go on line and begin conducting software downloads.
However, I could not get on line. Troubleshooting indicated I needed an internet driver and then I observed that I also needed an Audio driver, as I had no sound.
My grandson went on line to Microsoft to get the appropriate drivers but was unsuccessful in accomplishing the task.
He advised me to call SYSTEMAX today and get the drivers.
Today the SYSTEMAX tech support individual indicated that they no longer support my computer [with drivers] and I need to go on line for help.
So here I am. Can you provide me with the appropriate drivers so I continue using the 2002 AOL OPTIMIZED PC built by SYSTEMAX.
Thanking you in advance.
alcast86
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8077 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 190425 MB, Free - 128312 MB; D: Total - 260234 MB, Free - 247536 MB;
Motherboard: ASUSTeK COMPUTER INC., K55A
Antivirus: Windows Defender, Disabled
I am not having trouble with the computer system above.
My problems are with an AOL Optimized PC built by SYSTEMAX in 2002. The XP Professional OS ran fine from 2002 until yesterday afternoon, when I decided to upgrade to WINDOWS 7.0 Professional 32-bit x 86 Upgrade.The computer has been working fine up until this Windows 7.0 Pro. OS was installed late yesterday afternoon.
The Upgrade was concluded successfully with no major problems up until I tried to go on line and begin conducting software downloads.
However, I could not get on line. Troubleshooting indicated I needed an internet driver and then I observed that I also needed an Audio driver, as I had no sound.
My grandson went on line to Microsoft to get the appropriate drivers but was unsuccessful in accomplishing the task.
He advised me to call SYSTEMAX today and get the drivers.
Today the SYSTEMAX tech support individual indicated that they no longer support my computer [with drivers] and I need to go on line for help.
So here I am. Can you provide me with the appropriate drivers so I continue using the 2002 AOL OPTIMIZED PC built by SYSTEMAX.
Thanking you in advance.
alcast86