hello,
i hope someone can help me, please. i have a hp photosmart printer/scanner. the printer works fine, but i get an error when i try to scan. do i have to buy a new printer?
i have attached a pic of the error.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 7991 Mb
Graphics Card: Intel(R) HD Graphics, -324 Mb
Hard Drives: C: Total - 939685 MB, Free - 460185 MB; I: Total - 953867 MB, Free - 182803 MB; K: Total - 953867 MB, Free - 216939 MB;
Motherboard: Dell Inc., 0C2KJT
Antivirus: Kaspersky Internet Security, Updated and Enabled
any help is really, really appreciated. i really cant afford another printer. oh, i uninstalled the software, and i re-installed it. my one year warranty with hp has expired.
katy.
i hope someone can help me, please. i have a hp photosmart printer/scanner. the printer works fine, but i get an error when i try to scan. do i have to buy a new printer?
i have attached a pic of the error.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 7991 Mb
Graphics Card: Intel(R) HD Graphics, -324 Mb
Hard Drives: C: Total - 939685 MB, Free - 460185 MB; I: Total - 953867 MB, Free - 182803 MB; K: Total - 953867 MB, Free - 216939 MB;
Motherboard: Dell Inc., 0C2KJT
Antivirus: Kaspersky Internet Security, Updated and Enabled
any help is really, really appreciated. i really cant afford another printer. oh, i uninstalled the software, and i re-installed it. my one year warranty with hp has expired.
katy.