Ok done a search of my keyboard problem and not found thesame as mine. I am using a Sony Vaio 24inch touch screen all in one pc Model number SVL24115FGB the keyboard Model isVGP-WKB12 same model as the one in the link below
http://www.ebay.co.uk/itm/UK-Wireless-Keyboard-VGP-WKB12-Sony-SVL241-series-desktop-p-n-149037921-/290934544696
After five months of use the keyboard space bar was notworking on one side, so I rang Sony up and they said to bring it in, they sentme a replacement keyboard and I followed the instructions to a tee as toconnecting it to my pc but to no avail.
· Checked that drivers where up to date and theyare (so it says)
· Typed in model number to download drivers forthe keyboard (just in case windows was lying to me) but its saying model is nolonger available (from Sony site for both pc and keyboard)
· Checked to see that the blue tooth devices wherelisted on my computer as up till I sent the keyboard away all had been workingas regards to connection - nothing was listed there?
· Went to add a device (manually) this did notwork despite keyboard been detectable (according to instructions)
· Went to check that batterys where charged fullybefore I put them in (suggested cause as to why they sometimes dont connect oninstructions put batteries in charger over night till I got a green light as Ihad not used them for a while, and tried again, still not working)
The pc still has the 64 bit Windows 7 Home premium OS on it,that came with it, but soon after I got the PC I deleted most of the Vaiosoftware, one at a time to make sure nothing stopped working and used the Bluetoothkeyboard and mouse without a problem since even switching on and off a lot ofthe time and it still re-connected with no problem up till I sent it away.
I was told they would be totally replacing the keyboard ratherthan replacing the space bar, so taking their word for it, that it is a differentkeyboard
Any ideas or help would be much appreciated
http://www.ebay.co.uk/itm/UK-Wireless-Keyboard-VGP-WKB12-Sony-SVL241-series-desktop-p-n-149037921-/290934544696
After five months of use the keyboard space bar was notworking on one side, so I rang Sony up and they said to bring it in, they sentme a replacement keyboard and I followed the instructions to a tee as toconnecting it to my pc but to no avail.
· Checked that drivers where up to date and theyare (so it says)
· Typed in model number to download drivers forthe keyboard (just in case windows was lying to me) but its saying model is nolonger available (from Sony site for both pc and keyboard)
· Checked to see that the blue tooth devices wherelisted on my computer as up till I sent the keyboard away all had been workingas regards to connection - nothing was listed there?
· Went to add a device (manually) this did notwork despite keyboard been detectable (according to instructions)
· Went to check that batterys where charged fullybefore I put them in (suggested cause as to why they sometimes dont connect oninstructions put batteries in charger over night till I got a green light as Ihad not used them for a while, and tried again, still not working)
The pc still has the 64 bit Windows 7 Home premium OS on it,that came with it, but soon after I got the PC I deleted most of the Vaiosoftware, one at a time to make sure nothing stopped working and used the Bluetoothkeyboard and mouse without a problem since even switching on and off a lot ofthe time and it still re-connected with no problem up till I sent it away.
I was told they would be totally replacing the keyboard ratherthan replacing the space bar, so taking their word for it, that it is a differentkeyboard
Any ideas or help would be much appreciated