Qsi cdrw/dvd sbw2420 ata device

i have a old dell-latitude d-800 WINDOWS 7 ENTERPRISE which as of today the cd/dvd rom is not worling, I went to device manager there is a exclamation point on the device, I tried to uninstall the device several times it wont work.



I opened the hardware and devices manager troubleshooter and the following message appears



QSI CDRW/DVD SBW242U ATA DEVICE HAS A DRIVER PROBLEM NOT FIXED



HARDWARE CHANGES MIGHT NOT HAVE BEEN DETECTED



Any suggestions on how I can resolve this issue anyone?



Thanks
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Enterprise, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) M processor 1300MHz, x86 Family 6 Model 9 Stepping 5
Processor Count: 1
RAM: 1279 Mb
Graphics Card: Standard VGA Graphics Adapter, 1 Mb
Hard Drives: C: Total - 38146 MB, Free - 15357 MB;
Motherboard: Dell Computer Corporation, 01W890
Antivirus: avast! Antivirus, Updated and Enabled