Hi all !
I apologize, as I'm sure there are quite a few similar posts, but I haven't had success with some of the standard remedies, so I figured I would start a new post.
Computer:
Asus laptop running windows 8
Problem:
Laptop powers on and runs fine, but the battery will not charge. When I initially boot up, the battery icon looks like it is charging, but then stops. At any time when hovering over the battery icon, it says plugged in, charging, but it never charges. It is currently at 0%.
Things I have tried:
I have tried a different charger.
I have tried to uninstall the windows acpi drivers
I have tried to uninstall asus branded battery drivers
I have tried rebooting, shutting down and pulling the battery, and hot swapping the battery.
Details and things leading up to this:
My battery has been functioning fine, and has been holding a charge nicely, it is about 2 years old. I recently had my laptop power off unexpectedly a couple times (probably due to heat), which led to me to not being able to power it on at all. I disconnected the battery and power cord, held the power button down to discharge it, and then it powered back on just fine. In the process of tinkering around, I accidentally wiggled the RAM chip loose, which caused the laptop to not boot up, but that was resolved by getting the ram chip back into place (probably irrelevant, but i figured i would call it out).
Any ideas? I feel like it is a software or driver issue since I've been experiencing pretty decent battery performance up until it just altogether stopped charging. On some of the things I have tried, is there specific order I should do things in?
Thank you so much for the assistance!
I apologize, as I'm sure there are quite a few similar posts, but I haven't had success with some of the standard remedies, so I figured I would start a new post.
Computer:
Asus laptop running windows 8
Problem:
Laptop powers on and runs fine, but the battery will not charge. When I initially boot up, the battery icon looks like it is charging, but then stops. At any time when hovering over the battery icon, it says plugged in, charging, but it never charges. It is currently at 0%.
Things I have tried:
I have tried a different charger.
I have tried to uninstall the windows acpi drivers
I have tried to uninstall asus branded battery drivers
I have tried rebooting, shutting down and pulling the battery, and hot swapping the battery.
Details and things leading up to this:
My battery has been functioning fine, and has been holding a charge nicely, it is about 2 years old. I recently had my laptop power off unexpectedly a couple times (probably due to heat), which led to me to not being able to power it on at all. I disconnected the battery and power cord, held the power button down to discharge it, and then it powered back on just fine. In the process of tinkering around, I accidentally wiggled the RAM chip loose, which caused the laptop to not boot up, but that was resolved by getting the ram chip back into place (probably irrelevant, but i figured i would call it out).
Any ideas? I feel like it is a software or driver issue since I've been experiencing pretty decent battery performance up until it just altogether stopped charging. On some of the things I have tried, is there specific order I should do things in?
Thank you so much for the assistance!