HP G72 Laptop will not boot. When first turned on a message appears "Preparing Automatic Repair" then
"Diagnosing your PC" followed by Automatic Repair screen with message "Your PC did not start correctly"
It seems the hard drive has crashed because all options to repair it do not work. I need to know if there is
any way to retrieve the files from the hard drive. Most files were copied to an external drive, so all was not
lost. The last option to fix the computer is to reset the PC and lose all files. What is my best option?
"Diagnosing your PC" followed by Automatic Repair screen with message "Your PC did not start correctly"
It seems the hard drive has crashed because all options to repair it do not work. I need to know if there is
any way to retrieve the files from the hard drive. Most files were copied to an external drive, so all was not
lost. The last option to fix the computer is to reset the PC and lose all files. What is my best option?