I have Toshiba Portege R500 (model no PPR50E-01401TEN)laptop. It slipped from my hand and got strong jerk while in use with charging on. After this it stopped working on batteries and worked only on power. I visited a service centre (not the company one). There they made some modifications I dont know what but it starded working again on power and batteries.
The present problem is:
1. When power is on the laptop becomes very hot
2. Around 100 percent CPU use when power is on as a result unable to do work properly some after some time shuts down automatically probably due to overheating
3. CPU usage dont reduce even after un plugging of power.
4. What I do now is recharge the battery when the laptop is shut down (there is no overheating in this situation)
5. Then use the laptop on battery till it lasts then shut down and again recharge.
Can anybody let me know what IC are causing this problems so that I can tell the service centre about them and let them change. I have shifted to a new city and it dosent have good service centres. My letting them know the exact problem could help them rectify my problem.
The present problem is:
1. When power is on the laptop becomes very hot
2. Around 100 percent CPU use when power is on as a result unable to do work properly some after some time shuts down automatically probably due to overheating
3. CPU usage dont reduce even after un plugging of power.
4. What I do now is recharge the battery when the laptop is shut down (there is no overheating in this situation)
5. Then use the laptop on battery till it lasts then shut down and again recharge.
Can anybody let me know what IC are causing this problems so that I can tell the service centre about them and let them change. I have shifted to a new city and it dosent have good service centres. My letting them know the exact problem could help them rectify my problem.