Hello,
I have an ACER Aspire 3680 laptop. About 1 year ago, I purchased an OEM battery (compatible based on number match) to replace the manufacturer's battery that had stopped charging. I installed the battery, plugged in the AC adapter and turned on the computer. Once fully booted, the battery icon said "Battery not found". The laptop works as long as it's plugged in to the AC adapter, but powers off immediately if the adapter is removed.
I'm not sure if this is a hardware issue or a software issue. My thought is that it might be solved by updating a driver, but it could also be that the hardware that converts the AC to charge the batter is defunct.
I appreciate all suggestions! :)
I have an ACER Aspire 3680 laptop. About 1 year ago, I purchased an OEM battery (compatible based on number match) to replace the manufacturer's battery that had stopped charging. I installed the battery, plugged in the AC adapter and turned on the computer. Once fully booted, the battery icon said "Battery not found". The laptop works as long as it's plugged in to the AC adapter, but powers off immediately if the adapter is removed.
I'm not sure if this is a hardware issue or a software issue. My thought is that it might be solved by updating a driver, but it could also be that the hardware that converts the AC to charge the batter is defunct.
I appreciate all suggestions! :)