Hi Tech Guys,
I have a friends laptop that I am trying to fix, their laptop HDD is failing which has been confirmed by Crystalmark and the Toshiba HDD/SDD monitor tool. I have a spare HDD lieing around which I would like to replace it with but I want to clone/backup the files first. I tried using acronis clone image but when I place the HDD in the laptop it does not recognise the new HDD, could it be due to the fact that the HDD has to be a OEM HDD set as the OS drive? I'm stuck as the laptop will not allow me to use my external HDD to backup the files manually. Not sure what to do next even tried to backup the files via my network using easy to transfer tool but it cannot find my PC please help thanks.
I have a friends laptop that I am trying to fix, their laptop HDD is failing which has been confirmed by Crystalmark and the Toshiba HDD/SDD monitor tool. I have a spare HDD lieing around which I would like to replace it with but I want to clone/backup the files first. I tried using acronis clone image but when I place the HDD in the laptop it does not recognise the new HDD, could it be due to the fact that the HDD has to be a OEM HDD set as the OS drive? I'm stuck as the laptop will not allow me to use my external HDD to backup the files manually. Not sure what to do next even tried to backup the files via my network using easy to transfer tool but it cannot find my PC please help thanks.