my imageware doc manager won't open
here is what i have :
windows xp pro /sp3
version 2002
intel pentium 4 cpu 2.00ghz
1.99ghz 512 mb ram
2006 canon color imagerunner c4080i
copier/scanner/fax
installed drivers for canon image runner:
pcl5c printer driver
ufrII printer driver
netspot device installer
network scangear
color network scangear
installed software for canon image runner
(this was installed and working,but now wont open)
imageWare Document Manager Personal
version 4.0
I uninstalled iw doc mgr. and deleted all files/folders related
re-started
ran c-cleaner for windows/apps
ran c-cleaner registry scan for issues (had 181 issues)
clicked "fix" problems
re-started
installed iw doc mgr. (from disc.)
re-started
tried to open iw doc.mgr. (still wont open)
ran c-cleaner registry scan
came up with these issues:
*ActiveX/COM Issue LocalServer32\C:\Program Files\Canon\iW DM\Program\Program\iWDM.exe HKCR\CLSID\{DF1E03A6-A22B-11D2-8525-008048EF8CBB}
*Installer Reference Issue C:\Program Files\Canon\PrinterDriver\Win2KXP HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders
*Installer Reference Issue C:\Program Files\Canon\PrinterDriver HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders
*Missing MUI Reference C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\IXP000.TMP\jetsetup.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
*Missing MUI Reference c:\e2343151a7602e9f0cacf5\update\update.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
*Missing MUI Reference C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\IXP000.TMP\msiinst.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
thanks for all your help,steve
here is what i have :
windows xp pro /sp3
version 2002
intel pentium 4 cpu 2.00ghz
1.99ghz 512 mb ram
2006 canon color imagerunner c4080i
copier/scanner/fax
installed drivers for canon image runner:
pcl5c printer driver
ufrII printer driver
netspot device installer
network scangear
color network scangear
installed software for canon image runner
(this was installed and working,but now wont open)
imageWare Document Manager Personal
version 4.0
I uninstalled iw doc mgr. and deleted all files/folders related
re-started
ran c-cleaner for windows/apps
ran c-cleaner registry scan for issues (had 181 issues)
clicked "fix" problems
re-started
installed iw doc mgr. (from disc.)
re-started
tried to open iw doc.mgr. (still wont open)
ran c-cleaner registry scan
came up with these issues:
*ActiveX/COM Issue LocalServer32\C:\Program Files\Canon\iW DM\Program\Program\iWDM.exe HKCR\CLSID\{DF1E03A6-A22B-11D2-8525-008048EF8CBB}
*Installer Reference Issue C:\Program Files\Canon\PrinterDriver\Win2KXP HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders
*Installer Reference Issue C:\Program Files\Canon\PrinterDriver HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders
*Missing MUI Reference C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\IXP000.TMP\jetsetup.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
*Missing MUI Reference c:\e2343151a7602e9f0cacf5\update\update.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
*Missing MUI Reference C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\IXP000.TMP\msiinst.exe HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache
thanks for all your help,steve