I am trying to install a new graphics card and power supply. Below is system of original system:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives: C: Total - 1418945 MB, Free - 606482 MB; D: Total - 11750 MB, Free - 1437 MB;
Motherboard: PEGATRON CORPORATION, 2AC2
Antivirus: Norton Internet Security, Updated and Enabled
The new graphics card and power supply is listed below and summary of steps we have tried.
Graphics Card: Gigabyte GEFORCE GTX650
Power Supply: Capstone 450W Modular Version (original power supply was 300W)
Steps we did to install graphics card:
- Installed new power supply and graphics card in tower.
- Started computer, saw a black screen. Computer did not detect display. The GTX DVI port was connected to the monitor.
- Switched to integrated card by connecting integrated DVI port to the monitor.
- Started computer, booted up normally, integrated graphics card detected. Only card listed under devices. GTX not listed.
- Loaded the driver CD that came with graphics card. Message on screen said correct device not detected
- Noticed we did not connect power supply to the new graphics card. Corrected this.
- Reconnected the GTX DVI port to the monitor
- Rebooted computer. The initial HP blue power up screen appears and stalls at that point.
- Switched back to the integrated graphics card going to monitor. When rebooting computer, blank screen. A 6 beep error code is given which looks to be a graphics card error code. Power supply still connected to the GTX card.
- Disconnected power supply to to GTX, while integrated connected to monitor. Started up in safe mode to disable integrated card. Then switched back to the GTX and connected power. Same issue on start up, stuck and blue HP logo screen.
- Reinstalled original graphics card, booted up and worked as normal. Left the new power supply installed. However, the original graphics card is not powered directly by the PSU.
This is where we are stuck.
How do we ensure graphics card is compatible with current system
The PSU size installed was based on vendor recommendation , >=400W. We have 450W
Could we have skipped/swapped steps in installation sequence that messed things up.
Any advice would be greatly appreciated.
This where we are stuck
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives: C: Total - 1418945 MB, Free - 606482 MB; D: Total - 11750 MB, Free - 1437 MB;
Motherboard: PEGATRON CORPORATION, 2AC2
Antivirus: Norton Internet Security, Updated and Enabled
The new graphics card and power supply is listed below and summary of steps we have tried.
Graphics Card: Gigabyte GEFORCE GTX650
Power Supply: Capstone 450W Modular Version (original power supply was 300W)
Steps we did to install graphics card:
- Installed new power supply and graphics card in tower.
- Started computer, saw a black screen. Computer did not detect display. The GTX DVI port was connected to the monitor.
- Switched to integrated card by connecting integrated DVI port to the monitor.
- Started computer, booted up normally, integrated graphics card detected. Only card listed under devices. GTX not listed.
- Loaded the driver CD that came with graphics card. Message on screen said correct device not detected
- Noticed we did not connect power supply to the new graphics card. Corrected this.
- Reconnected the GTX DVI port to the monitor
- Rebooted computer. The initial HP blue power up screen appears and stalls at that point.
- Switched back to the integrated graphics card going to monitor. When rebooting computer, blank screen. A 6 beep error code is given which looks to be a graphics card error code. Power supply still connected to the GTX card.
- Disconnected power supply to to GTX, while integrated connected to monitor. Started up in safe mode to disable integrated card. Then switched back to the GTX and connected power. Same issue on start up, stuck and blue HP logo screen.
- Reinstalled original graphics card, booted up and worked as normal. Left the new power supply installed. However, the original graphics card is not powered directly by the PSU.
This is where we are stuck.
How do we ensure graphics card is compatible with current system
The PSU size installed was based on vendor recommendation , >=400W. We have 450W
Could we have skipped/swapped steps in installation sequence that messed things up.
Any advice would be greatly appreciated.
This where we are stuck