Bluetooth 3.0 and 4.0 compatible??

Hi all,

I current have a new laptop running Bluetooth 4.0. I am trying to send files to and from a Samsung Galaxy W phone which is using Bluetooth 3.0.

I am able to send files from the laptop to the phone but not from the phone to the laptop.

I contacted Toshiba support and was advised that the Bluetooth version in the phone is not able to send files to the laptop because it is not compatible because it is trying to send a file from Bluetooth 3.0 to 4.0

Is this true??

Thanks
Jonny:)