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Audio Issue With Toshiba laptop

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Hi!

I'm not entirely sure if this is the right forum for this since I have no idea if this is a hardware or software related problem but bear with me!

I purchased Toshiba Satellite C50D-A-133 yesterday, and I've spent most of today trying to set it up. First of all, it came with Windows 8.1. which is absolutely awful. It is a nightmare to use and there are several weird bugs such as shortcuts added to the toolbar not working and the system requiring a password even though I specifically changed it in the settings in a way that password should not be required when logging in on the computer.

However the real problem is that, for some reason, all sounds from whatever source (YouTube, Spotify, Ableton) are weirdly "high-passed", in the sense that no low or mid frequencies are audible. I cannot understand what the problem is and I'm starting to lose it since I've tried to fix it all day. I installed the latest Realtek driver which made no difference. I tried to Google the problem but didn't find any similar results.

Any help would be greatly appreciated.

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