I have a Rock that seems not to work at all as far as showing on my laptop *Windows 8*. It is making a noise but doesn't go to green and is not visible on my laptop. Has four complete website backups on it and I REALLY need to be able to access these files! PLEASE can someone help? I've never taken it apart as I know very little about working on these things, but I do follow direction well... so can someone please walk me through a process so that I can at least get my files transferred? Much appreciated.
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