Hi guys,
I have been having occasional crashes where my monitor goes black and my PC stops responding, sometimes with a loud continuous noise, since I built it.
They have always occurred while playing some kind of game. At first I assumed it was because I was using a faulty HDMI cable with my TV.
Then I figured it must be my on-board Intel graphics because I resorted to using a VGA LCD monitor instead of HDMI through the graphics card. I have used this setup for many months, with only tolerable occasional crashes while playing games.
Yesterday I found a DCI-I to VGA adapter and switched to using my Radeon HD7850. I now crash a few seconds after entering a server in Team Fortress 2 or Counter Strike Source. CS:S video stress test also crashes me. Minecraft has never crashed me.
Here are my specs:
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OS Name Microsoft Windows 7 Ultimate Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name BEAU-PC System Manufacturer System manufacturer System Model System Product Name System Type x64-based PC Processor Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 1908, 3/14/2013 SMBIOS Version 2.7 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name Beau-PC\Beau Time Zone E. Australia Standard Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.95 GB Available Physical Memory 5.83 GB Total Virtual Memory 20.6 GB Available Virtual Memory 18.1 GB Page File Space 12.7 GB Page File C:\pagefile.sys |
These are my latest Event Viewer errors since waking up. I tried to enter a Counterstrike: Source server which caused a crash. I have googled many of these errors myself to no avail.
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Error 5/22/2013 1:41:11 AM LoadPerf 3011 None Error 5/22/2013 1:41:11 AM LoadPerf 3012 None Error 5/22/2013 1:19:08 AM WMI 10 None Error 5/22/2013 1:18:20 AM Service Control Manager 7006 None Error 5/22/2013 1:18:19 AM Service Control Manager 7006 None Critical 5/22/2013 1:18:17 AM DriverFrameworks-UserMode 10111 User-mode Driver problems. Critical 5/22/2013 1:18:17 AM DriverFrameworks-UserMode 10110 User-mode Driver problems. Error 5/22/2013 1:17:17 AM Eventlog 1101 Event processing Warning 5/22/2013 1:17:16 AM Kernel-PnP 219 (212) Critical 5/22/2013 1:17:13 AM Kernel-Power 41 (63) Error 5/22/2013 1:17:16 AM EventLog 6008 None |
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--- IPDT64 - rev 1.24.0.0 --- --- Start Time: 05/22/2013 03:10:18--- --- Skipping Config --- --- Reading CPU Manufacturer --- Expected --> GenuineIntel Detected --> GenuineIntel Found --- Genuine Intel Processor --- --- Temperature Test --- Temperature Test Passed!!! Temperature = 75 degrees C below maximum. --- Reading Brand String --- Detected Brand String: Intel Core i5-3570K 3.40GHz Brand String Test Passed!!! --- Reading CPU Frequency --- Expected CPU Frequency is --> 3.40 Detected CPU Frequency is --> 3.41003 CPU Frequency Test Passed!!! --- FSB NOT Supported on this Processor --- --- Running Base Clock test --- Detected Base Clock --> 100 Base Clock test Pass --- --- Running Floating Point test --- Million Floating Points per Second, MFLOPS --> 432 Floating Point Test Pass --- --- Running Prime Number Generation Test --- Operation Per Second--> 5.98121e+006 Prime Number Generation Test Pass --- --- Reading Cache Size --- - Detected L1 Data Cache Size --> 4 x 32 - Detected L1 Inst Cache Size --> 4 x 32 - Detected L2 Cache Size --> 1024 - Detected L3 Cache Size --> 6144 Cache Size Test Passed!!! --- Determining MMX - SSE capabilities --- --- CPU FEATURES DETECTION FOR --- --- MMX SSE --- MMX - MMX Supported --> Yes SSE - SSE Supported --> Yes SSE2 - SSE2 Supported --> Yes SSE3 - SSE3 Supported --> Yes SSSE3 - SSSE3 Supported --> Yes SSE4.1 - SSE4.1 Supported --> Yes SSE4.2 - SSE4.2 Supported --> Yes --- MMX SSE - capabilities check complete --- MMX Test Result --- PASS SSE Test Result --- PASS SSE2 Test Result --- PASS SSE3 Test Result --- PASS SSSE3 Test Result --- PASS SSE4.1 Test Result --- PASS SSE4.2 Test Result --- PASS MMX SSE Testing Passed !! --- Determining AVX AES PCLMULQDQ capabilities --- --- CPU FEATURES DETECTION FOR --- --- AVX/AES/PCLMULQDQ --- AVX - Advanced Vector Extensions Supported --> Yes AVX OS Support - AVX Operating System Supported --> Yes AES - Advanced Encryption Standard Supported --> Yes PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes --- AVX AES PCLMULQDQ capabilities check complete --- AVX Compare Test Result --- PASS AES Test Result --- PASS PCLMULQDQ Test Result --- PASS AVX AES PCLMULQDQ Testing Passed !! --- Reading Memory Size --- Detected Memory Size is --> 8.00GB --- Integrated Memory Controller Stress Test --- --- Integrated Memory Controller Stress Test Pass!!! --- Integrated Memory Controller Test Pass!!! Chipset : Intel(R) Z77 Express Chipset Chipset Stepping : C1 2 device connected to PCI Express Port 0 1 : AMD Radeon HD 7800 Series 2 : High Definition Audio Controller No device connected to PCI Express Port 1 1 device connected to PCI Express Port 6 1 : Realtek PCIe GBE Family Controller 1 device connected to PCI Express Port 7 1 : PCI standard PCI-to-PCI bridge 1 device connected to SATA Controller 1 1 : ST2000DM001-9YN164 2USB devices detected 1 : USB Composite Device 2 : Remote NDIS based Internet Sharing Device 1 device connected to Intel High Definition Audio Controller 1 : Realtek High Definition Audio --- Platform Controller Hub Test Completed!!! --- .. ..Query 2.. .. --- Querying for Intel(R) Integrated Graphics Device (IGD) --- ..Did not detect Intel(R) Integrated Graphics Device (IGD). ..This could be that the test platform is using a discrete graphics card. ..To test IGD, verify that there is an onboard video connector, ..shutdown the test platform, remove the graphics card, and ..move video cable from graphics card to onboard video connector ..Skipping Intel(R) Integrated Graphics Device Presence Test.. .. --- CPU Load --- --- Load Level = 8 CPU Load Passed!!! --- Temperature Test --- Temperature Test Passed!!! Temperature = 65 degrees C below maximum. --- Test End Time: 05/22/2013 03:14:17--- |
- Updated my ASUS BIOS
- Updated the Intel HD 4000 driver
- Updated the Radeon HD7850 driver
- Updated to .NET 4.0
- Updated Adobe Flash player
- Ran Intel Processor Diagnostic Tool
- Ran Windows Experience Index (7.5 rating)
- Ran AVG, Malwarebyte's Anti-Walware, CCleaner
- Tried turning processor VCore up to 1.25 from around 1.1
- Ran some windows troubleshooting programs related to not having a Windows Update service in Services.msc (prevented me from updating .NET). That is fixed now.
At this point I am at my wit's end. The WHEA errors might hint towards some kind of processor instability, but it passes Intel Processor Diag Tool fine and many overclocker forums say not to worry about them. Not that I have anything overclocked.
Overheating is almost certainly not the problem. I see this suggested as a cause on many of the forums I have browsed for similar problems, I have 3 case fans and a massive ridiculous CPU cooler with 2 fans and a huge heatsink. It is also winter here atm. Unless there is a bubble of air in the thermal paste, at this point I am sure temperature is not the problem.
Thank you in advance for even bothering to read this, it blows my mind that people offer their help to noobs like me :)
I'll be checking the thread frequently, thank you again. :)